David McDavid Honda of Frisco
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Dealership Sales Review
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Terrible Experience
Written by 09/09/2013
onupdated 05/03/2025
I had a terrible experience with one of the Internet Sales Manager's...Adam. He was rude and insulting. I was ready to purchase a car that day and he all but accused me of only wanting an estimate on my car. I walked out. I would never purchase a vehicle from this dealership
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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service_1 on 09/16/2013
Dealer Response
Please accept my sincere apology for the unsatisfactory experience you had recently with our dealership. At the end of the day, your complete satisfaction is our top priority, and we never want any of our customers to feel overlooked, or not have their concerns given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 972-731-3000, or via email at rtharp@mcdavid.com
I look forward to connecting with you soon. Best regards, Rob Tharp, General Sales Manager
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