David McDavid Honda of Frisco
Back to Sales Reviews
Dealership Sales Review
sales Rating
Bad experience
Written by 02/22/2017
on1.0 star rating 2/21/2017
I bought a used Acura 2008 on Valentines day for my wife as a gift, after driving a little bit started hearing thumping, clicking noise from front right side. I spoke to the dealer from whom i bought the car they said bring it in and we will look at it see what we can do, I felt very encouraged. I brought the car in on 2/21/17 at the dealership and left for all day at service department, no one called me with any update. Finally i called myself around 3.30 PM and they said you have bad shocks and they will charge 750 and not fix for free. I felt very deceived not to mention they charged me price which is 3K over Kelly blue book and on top not even fix the Shocks.
I am not going back to this place and will share my experience with all friends.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No