David McDavid Lincoln Frisco

Where to start... I drove from Tulsa, OK to purchase a pre-owned Certified Lincoln MKZ from David Mcdavid Lincoln and everything seemed to be going smoothly.... until we were sat down to sign financial paperwork. Our sales person was Susan N. but she really didn't do anything we mostly dealt with David L. over the phone and in person as he was our finance guy as well as our sales man. When we began signing for the car we were told we would have to finance our tags and taxes which was not to big of deal with the exception that they charged us 1300.00 when in reality it was only 700.00 in oklahoma but they apparently did not know how to figure other states taxes even though they are readily available online. Once we had left their lot and had driven almost all of the way home we noticed the speakers in our new Certified car were blown so naturally we called David L. to ask what he was going to do to fix them, his reply was it is part of the certification and it can be fixed at any Lincoln dealership (shouldn't it have been checked there while being certified??) second we have had to take the car in for suspension issues once again something they should have checked during certification. Apparently they do not check their cars at all just label them certified for quicker sale and move on. Now back to this overcharge on tags and taxes, we were notified that our tag agency had the check and title and we could come buy and pick up our tag... great right?? Yes with exception to the fact that they only sent a check for 700.00.... Well we called David L. and every other person that we could think of and no one would answer or call back.. We were shocked we just wanted the money they took from us and they were not acknowledging we existed. Two days later we get a call and the lady was very rude telling us it was not a mistake it is the way they do business and that they were cutting a check to the lender in a day or two??? Why would they not cut the two checks on the same day?? Why is the check going to Lender?? But leaving my payment and interest where I signed this is crazy. Apparently they were going to keep our 700.00 until we noticed and called WOW... Please do yourself a favor and DO NOT shop here unless you want a VERY VERY bad experience dee all of the other reviews people have left we are not the only people unhappy with this dealership. Hopefully one day this will catch up to them and karma will make things right. [contact info removed]. Thanks Mike