David McDavid Lincoln Frisco

I purchased a Lincoln Aviator and have had it since March of 2024. We keep it in the garage and only have approximately 10,500 miles. We took it on vacation. It rained. Nothing crazy. Water started dripping from the headliner. This is just one of the MANY problems we have had with this brand new car. We have had the car in the shop, this will be, the FIFTH time. I called the store three days ago to speak with a manager. I had to leave a message. It is now Tuesday and no call back. I reached out to the store and spoke to the operator. She was very short and frankly rude. She told me that no managers are on duty until magically one was and abruptly transferred me. Went straight to voicemail. DO NOT BUY ANY CARS FROM LINCOLN OR DAVID MCDAVID. They boast on quality and superior customer service but deliver garbage and empty promises. Your up front experience will be amazing. Everything after that is, putting it kindly, a dumpster fire. And let’s be real; the after is the most important part! Be wary of these reviews. I gave a five star review when I bought the car. I would give the SERVICE and QUALITY of David McDavid Lincoln and the Aviator a negative star if I could. There are other cars and other dealerships. BEWARE DAVID MCDAVID LINCOLN IN FRISCO!