Skip to main content

David McDavid Honda of Frisco


1601 Dallas Pkwy, Frisco, TX 75034 (map)
Today 7:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (3) No (3)
Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Can't be trusted
Written by kedonov on 12/01/2016

I called the dealership where we currently lease a 2014 Honda Accord and have 3 months left on a 36 month lease because they solicited to my wife that they had great holiday deals. The salesman tried to get me to come in to lease a new vehicle so he could use her car for their Holiday Used Car Sale. I told him I wanted to put nothing down and pay the same amount for the new car as the old so it made sense to do it now rather than wait 3 months. He agreed conditionally because he wanted us to prove that my wife's current lease car was in excellent condition and truly had 27K miles on it. When we arrived for our appointment we proved both and then our salesman said he could do the deal but it would cost $30 a month more and the CR-V would be a 2016 not a 2017. I asked him on the phone to not waste our time. If they couldn't do no money down and the same monthly payment, just tell us and we'll wait 3 months until the current lease is up. Instead he told me he'd call me back after he talked to his boss to confirm the deal. He called back 30 minutes later assuring me that his boss approved but we had to prove the car to be in good condition and to only have 27K miles on it. Low and behold, we show up and proved our part and the salesman changes his story and says we need to pay $1000 dollars ($30 monthly) because my wife's car is valued by HONDA at less than the payoff amount. FYI... the same car is priced at Carmax for nearly $4K more than the payoff amount, which means $5K more than HONDA was valuing it for this deal! When asked about why he changed it from a 2016 to a 2017, the salesman lied and said he never said if would be a 2017. Car dealerships can't afford to lie to their customers. It was a complete waste of time our time and we will be looking elsewhere for new leases in the future. David McDavid has gone down hill steadily since we moved to Frisco 5 years ago. I highly suggest avoiding them unless you know the salesman personally and he is looking out for your best interest. I gave them a chance to turn down the deal and not waste anyone's time but instead they lied and used high pressure tactics on my wife to get us to pay the extra $1K.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
llatif2016 on 12/05/2016
Dealer Response
I am so sorry that this happened and I assure you that your experience does not reflect the standards by which we operate. If there is anything I can do to restore your faith in our dealership, please let me know how I may earn your trust. Thank you for bringing this to my attention. Sonia Heredia, GM
Report