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Crest INFINITI


6100 State Hwy 121, Frisco, TX 75034 (map)
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Dealership Sales Review

1.3 out of 5 starssales Rating
Time consuming and frustrating experience
Written by rflumerfelt on 11/18/2007
updated 11/28/2007

It took me 2 1/2 hrs. to get through the process of test driving and waiting on our salesperson, who was constantly disappearing. When I got to negotiating the lease, the Initial offer was so insulting I left. I honestly can't calculate how they arrived at 1250$/mo for a QX with an MSRP of 55K with 1,000$ down. All that I can assume is that they were hitting me hard on every part of the equation (full MSRP, high interest rate, and very low residual value). I understand that this was their initial offer, but it was so far from anything competitive I was insulted. I didn't want to waste another 2 hrs getting to a decent price. Bottom line... when I am buying a 55k car, I don't expect to have to deal with low-end sales tactics and have my time wasted.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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adamw81 on 12/06/2010
I agree the initial offer was almost insulting; however, I got a great deal in the end. I would highly recommend dealing over the phone and getting quotes from all 3 Dallas dealers (Crest, Sewell, Grubs) and coming to a deal prior to going to the dealership. I test drove at Crest and negotiated afterwards for about 30 min before leaving and using that as a starting point for dealing with all three dealers over the phone. Once I started talking to everyone on the phone, took about an hour total to end up with a great deal.
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