Crest INFINITI
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Dealership Sales Review
sales Rating
Not a reliable dealer
Written byon 02/05/2008
I purchased a brand new infiniti fx35 from the dealership and when it was delivered to me it had one less key FOB with it. Since I had to move out of town I was told that to purchase a new one on my own which costs around $350 and get it reimbursed from the dealer. I did the same and its been 2 yrs since and even after umpteen number of calls I have yet to eceive my check. I would recommend other dealers in the area vis a vis this one. Also, after your purchase there is no turn around from the dealership. Just to give an FYI here that I was sold the SUV with the knowledge that it played MP3 by default which I didnt check before and realised it didnt.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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i2qwk4u on 12/06/2010
Call the dealership customer service department and also file a complaint with them over the internet. Also, file a complaint with Nissan North America regarding the money owed to you. I had the same issue as you, except I refused to front the money for the FOB and I was missing multiple other items as well. Very quickly after I filed complaints things began to happen.
Crest hopes to rob you in any way they can - from what I have seen this frequently involves getting your money, sending you out the door and promising to deliver at a later date. I'm sure they save a lot of money from all of the people that give up hope after they ignore you a few dozen times.
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