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Crest INFINITI


6100 State Hwy 121, Frisco, TX 75034 (map)
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Dealership Sales Review

1.5 out of 5 starssales Rating
lost my business
Written by photeg on 08/31/2010

I was contacting all three Infiniti dealships looking for a specific G37 sedan. Crest responded immediately with a quote and the communication was great, so I came in to look at the car and numbers. This is where everything went downhill. Since they could get the car I really wanted, we spent most of the time "talking me into" one of the cars they did have in inventory. Once I finally gave in, we started talking about the price. Right away they started with my biggest pet peeves; dealer installed options that raise the price (and I don't need), the "four-box" price sheet, and the "let me take this to my manager" game. The salesman was slightly annoying, would not answer my direct questions about the price of the car, but kept focusing on the monthly payment, and finally got his "manager" to talk price directly with me. We never could agree on the payments I wanted and was even ask, "What makes you think you can get those payments on a $42,000 car?" I never felt good about the experience, nor the car they were try to push on me, so I went to Sewell and get everything I wanted.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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