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Crest INFINITI


6100 State Hwy 121, Frisco, TX 75034 (map)
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Dealership Sales Review

4.8 out of 5 starssales Rating
Good Experience at Crest
Written by xenadu on 03/02/2009

My E46 BMW M3 was totaled while parked and unoccupied. I was very sad to see it go, but that put me in the market for a new vehicle. I saw some negative reviews for Crest on the internet, but I decided to check them out anyway and I'm glad I did. Don't always believe everything you read online, verify it for yourself. I had a great sales experience, Caleb was knowledgeable about the vehicle and answered almost all my questions. The one or two times I asked something he didn't know, instead of making up some BS he researched it for me to get the right answer. Sales process was normal for car dealers, but not sleazy or underhanded. I spent a half our or so doing the back-and-forth game with the sales manager to get a final price, but I never felt like I was being pressured into a deal I didn't want or lied to in any way. Just do your research beforehand, start low, and give a little when they give a little and you should be able to arrive at good price - Crest will definitely 'deal'. Finance department was overloaded that day so I ended up waiting two hours after the sale to complete the paperwork, but that was the only negative in the experience. I came in with approval from my credit union already, but it turned out that Crest was a processor for my CU so they did the paperwork on-site with a minimum of hassle. The finance lady did offer me all the typical dealer "extras" like warranties, service plans, etc but when I said no thanks she didn't pressure me any further.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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