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AutoNation Ford Fort Worth


5000 Bryant Irvin Rd, Fort Worth, TX 76132 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Friendly Customer Service
Written by TCarpenter on 01/22/2019
updated 01/29/2019

I always prefer to have my vehicle serviced at the AutoNation dealership off of Bryant Irvin Road, because they have ALWAYS been welcoming regardless if they have been busy or not, and although I live closer to the dealership off Campus Drive, where I have felt turned away numerous times, and customer service poor, I MUCH RATHER drive further to have my vehicle serviced. Unfortunately, I can't remember the gentleman's name, that approached me at my vehicle to offer service, but he kept me informed about what was going on, and what other services my vehicle needs, without being so "pushy" in me actually getting things done right then. He was friendly and did NOT make me feel uncomfortable in pulling up to get a simple oil change. A free car wash was also offered. The wait time could be lengthy, depending on what time you get there, and if there are multiple people ahead of you, but it's understandable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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