AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
service Rating
Reliable Most of the Time
Written byon 08/24/2023
I bought the service plan and this has allowed me to be consistent with the care for my car. Nearly every time I’m there, I’m treated wonderfully. Occasionally, I run into delays and responses that appear to divert blame. I once waited 3+ hours for a warrantied tire change. When I experienced black smoke and slipping gears after an oil change, I was accidentally told to go to the dealership (not enough research and also admitted he knew which day I was there) and that it was just an overfill of oil. I read and research too. This doesn’t fit. All I wanted was it fixed and I did get my car back fixed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Patty Sow on 08/27/2023
Dealer Response
Hello John, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything we can do for you.
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