AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
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Truck
Written byon 08/13/2023
I have never been so disappointed in a dealership. Bought a truck at the end of June and for over a month nothing but trouble with getting truck fixed. Dropped balls, making people wait all day just to say that they haven't even oozed at it. After the appointment was made, still had to wait. More to the story but, I would not recommend or go back to them. And with this experience I will never go to another Auto nation.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 08/16/2023
Dealer Response
Hi Michelle, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 642-7894 to discuss what we can do to help.
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