AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
service Rating
satisfied
Written byon 05/27/2023
My Husband and I bought both our jeeps there and been going there since 2008, after a not so unfavorable experience with a service tech Don in March of 2021 after my husband passed, I was not going to go back. The Service Director/manager Brad Lee has gone far and beyond to be sure that I am well serviced and in a timely manner. along with Dana, People like Brad and Dana are far and few. The only thing I would address is when you get an oil change, they automatically rotate your tires without your knowledge, This I was not aware of, and the service tech Steven did not bring this to my attention. Thank you, Brad and Dana,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 06/01/2023
Dealer Response
Hi Virginia, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!
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