AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Buying Group Purchasing Relations Director
Written byon 05/19/2023
I hit a very large retread off a semi-tractor/trailer on the interstate at a high rate of speed. I was concerned that it may have knocked my Jeep Grand Cherokee out of alignment. My service rep Kyle was super to work with and understood my concern. They not only checked and repaired the alignment, but checked to make sure nothing else was affected. He even did a super job explaining to me the recall on another vehicle I own and what to expect. I will definitely come back to Kyle with my repair needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 05/21/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
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