AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
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Written byon 04/15/2023
1- I call and made an appointment 2 weeks ahead 2- I didn't get a loaner car, 3- I was told to come in 2 days they would have a car for me never did get it 4- They keet telling me parts were coming 5- 3 weeks later they told me to come and pick up my Grand wagoneer that they have to order the parts and it was going to be a few months to get them
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Denver Ray on 04/20/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 642-7894 to discuss what we can do to help.
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