AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
service Rating
Bad Service all around
Written byon 04/10/2023
I had a 745 am appointment for an oil change. I arrived at 720 am. I was forgotten about until 920 am (2hours later) when I enquired about the status of my vehicle. No one could even find my vehicle more less tell me the status...so 10 mins later at 930 they finally found my vehicle and hurried and got it into a bay... So about 1020 am my car was finished. 3 hours...to do an oil change at 745 am. Good thing I have no life and could wait around while I was totally looked over and discarded.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Theo Sanders on 04/12/2023
Dealer Response
Hi Christopher, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 642-7894 to discuss what we can do to help.
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