AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
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An expensive leak
Written by 04/10/2023
onI took my truck in for a leak everything worked fine but water was getting in the vehicle. There has been a known issue with this so I contacted RAM support for them to assist me. Once they take my truck apart for some odd reason the radio frequency stopped working not at all related to my initial problem but related to the leak. And then there was a battery issue where I had to buy a new battery because the battery for some odd reason stopped working again not a problem I went in there with. RAM support was awesome in helping out with these issues but the dealership made a very difficult throughout the process.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 04/12/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 642-7894. We hope to hear from you.
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