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AutoNation Chrysler Dodge Jeep Ram North Fort Worth


11200 North Fwy, Fort Worth, TX 76177 (map)
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Sales Rating
Recommend:
Yes (19) No (2)
Service Rating
Recommend:
Yes (20) No (6)
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Dealership Service Review

1 out of 5 starsservice Rating
Poor service
Written by tas05042 on 06/29/2021

First of all the lady that sits in the office is rude and doesnt help you at all she tells you to ask someone else for help. 2nd my car only has 45,000 miles and was over heating they wanted over 400 to replace a hose which they said then they would still need further testing to make sure why it was overheating. I picked up hose on my own for 50 dollars and still is over heating so I will have to pay another 160$ diagnosis fee to them again. Just do not feel that this is fair nor correct I was told it was possibly a head gasket by another mehanic but they want to nickel and dime me to death so they will not have to uphold the warranty it feels like it

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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