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AutoNation Chrysler Dodge Jeep Ram North Fort Worth


11200 North Fwy, Fort Worth, TX 76177 (map)
Today closed
Sales Rating
Recommend:
Yes (19) No (2)
Service Rating
Recommend:
Yes (20) No (6)
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Dealership Service Review

1 out of 5 starsservice Rating
Vehicle Purchase/Service Repair
Written by Shawn P. on 04/06/2021

This was has been the worst experience I've ever faced. AutoNation is a nationwide predatory car dealership to Active-Duty service members. They knowingly sold me a defective RAM 2500, the transmission was rebuilt at their facility and catastrophically failed within six weeks of purchase. They held on to the truck for over two weeks before determining that it was a Chrysler warranty repair, then taking another week to repair it. The whole time refusing to assist with a loner vehicle or offer to pay for a rental car. I had to come out of pocket to pay for a three-week rental car and now they refuse to reimburse me. DO NOT use AutoNation to purchase any type of vehicle, especially if your Active-Duty Military!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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