AutoNation Chrysler Dodge Jeep Ram North Fort Worth
Back to Service Reviews
Dealership Service Review
service Rating
Service Dept.
Written byon 10/24/2020
I bought a 2008 Chevy Pick up from these guys and had a great experience with the sale people. Can't say the same about the finance guy. Was told I had a 4 month 4000 mile dealer warranty. I called to get an appointment to have my TPM serviced and they said it might not be covered. I went ahead and sit up the appointment, took my truck in and left it with them. They then called 2 days later and I was told they can't service a GM product and I have no warranty! The finance guy failed to check a box on my application that would have given me the dealer warranty. I will never go back and if anyone ask I will tell them the same! Once again, I had a great experience with the sales guys.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Sabrina Guerrero on 11/06/2020
Dealer Response
Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (817) 642-7894 for further assistance with moving forward. We hope to hear from you.
Report