AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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service Rating
Run do not use this dealer!
Written byon 08/09/2019
They made me an appointment at 1:00 pm and they let me sit in the waiting area for over an hour then came and told me they were too busy to look at my vehicle! They set the appointment why would you do this to someone! Then they said to bring it back in 2 weeks to leave with them for a couple of days! Ha no way I will never use this place for service! No customer service skills whatsoever! Run take your car elsewhere!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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AutoNation Chrysler Dodge Jeep on 08/12/2019
Dealer Response
Hi there, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (877) 745-6919 to discuss what we can do to help.
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