AutoNation Chrysler Dodge Jeep Ram North Fort Worth
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Dealership Service Review
service Rating
Bad Service
Written byon 02/28/2019
Had my vehicle in shop for oil change, tire rotation, faulty backup camera and faulty front parking sensor. When I got the vehicle, I was in a hurry and did not check the work completed. The next day I went to open tail gate and it would not open. On my way to take it back I noticed they did not reset my dash for the oil change. Lastly, while at the dealer, I noticed they put the new sensor in but did not paint it to match the others. Needless to say, this is very terrible quality control and I hate going to this dealership but it's the closest to my home and the others are a lot further out. Time to go back to a Ford F150.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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autonation on 03/06/2019
Dealer Response
We regret to hear that you are displeased with your recent experience with us. Please call our General Manager at (877) 745-6919 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Reportautonation on 03/06/2019
Dealer Response
We regret to hear that you are displeased with your recent experience with us. Please call our General Manager at (877) 745-6919 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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