Skip to main content

Casa Ford Lincoln


5815 Montana Ave, El Paso, TX 79925 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

2 out of 5 starsservice Rating
2017 F-250 service at 14,500 miles
Written by Reeseman on 09/06/2018

Had to wait in the street in line for about 20 min just to get in the building, only one service advisor at the time. Had 8:00 appointment didn't get into building until 8:20. Had the tires rotated. It was marked on the invoice the air pressure was adjusted, but it was not. I took the truck back the following day the have the air pressure adjusted properly. Was charged $103.00 for a fuel filter I can buy all day long for almost half that,(including motorcraft brand). I very much understand making a profit but seriously

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.