Casa Ford Lincoln
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Dealership Service Review
service Rating
Service center
Written byon 05/28/2018
Arrived a few minutes early to my appointment. While waiting overheard the service rep make rude comments for me being early. After the service was completed i had to wait on paperwork while the ladies behind the desk socialized and paid little attention to customers. I watched my papereork get dropped off and then waited an additional 10 minutes before walking back up to desk to remind them i was still waiting.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes