Dallas Chrysler Dodge Jeep RAM
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Dealership Service Review
service Rating
Horrible Experience
Written byon 01/12/2024
Refused to honor warranty
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Diane on 04/17/2024
Not to mention it took you over 3 months to respond.
ReportDiane on 04/17/2024
I have no desire to speak to anyone at Dallas Chrysler Dodge Jeep RAM. Jeep corporate also advised me against it. Thank you
ReportKathryn Glenn on 04/08/2024
Dealer Response
My apologies for the delayed response, but I appreciate you taking the time to inform me about your service experience regarding your warranty. I deeply regret any inconvenience you may have encountered and would like to make amends to regain your trust as a valued client. I would appreciate it. If you would kindly reach out to me using the contact information provided. Thank you for your feedback, and I am looking forward to the opportunity to speak with you.
Christopher Chiv
General Manager
Office: 214.319-1407
cchiv@dallasdodge.net
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