Sewell Lexus of Dallas

Sewell originally offered to repair my RX 330 with the total repair cost consisting of parts at their cost and labor costs at warranty labor costs. The price quote I received was extremely high so I asked for a list of parts and costs and labor costs associated with the repair. The prices for all the parts were above list price meaning I could go to Sewell's competitor and buy the parts at a lower cost. When I spoke to the service manager at Sewell he told me that he would not honor Sewell's commitment to repair my car with parts at Sewell's cost. The price for the labor was $176 per hour, An extremely high rate in my opinion. As Sewell Lexus' service dept will not honor its commitment I have no confidence that any other depts. of Sewell Lexus will honor any of their commitments. As I am in the market for a new car I can assure you I wont be purchasing one from Sewell Lexus.