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Land Rover Dallas


11400 N Central Expy, Dallas, TX 75243 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

1.7 out of 5 starssales Rating
Frustrating Experience
Written by perturbed1 on 05/30/2009

Watch out for internet sales! Apparently just because a vehicle is posted online, it doesn't mean it's available. After replying to an internet ad on AutoTrader.com, I visited the Land Rover Dallas store. When I arrived, I was informed that the vehicle in question was not available for a test drive as it was almost closing time. Before I returned, I specified a time for a test drive and then modified my work schedule to do so, so you can imagine how I felt after having driven from Plano off the Tollway all the way to 75 and Forest during rushhour, only to be told that the vehicle was still unavailable for a test drive . The total lack of consideration for my time and energy was a hard pill to take. Instead I was repeatedly asked (in person, via email, and via phone) to fill out a credit application despite the fact that I had already brought my financing with me. After setting up another test drive appointment, this time with the Centre Manager, I received a call from the salesperson that same afternoon stating that despite my continued attempts to test drive the vehicle, he hadn't been sure I was interested in the vehicle and so had sold it. The whole experience was a tremendous waste of my time, excessively complicated, and stressful. I'm kicking myself for even going back the second time, because the 'deal' I was looking for certainly wasn't worth that experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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