Dallas Chrysler Dodge Jeep RAM
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Dealership Service Review
service Rating
Repair 2008 dodge ram truck.
Written byon 02/02/2024
It took five weeks for the repair. To replace gas tank and front struts.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 04/03/2024
Dealer Response
Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to fix this and earn your business, please contact me at dejohnson@dallasdodge.net. I look forward to speaking with you.
Derek Johnson, Service Director
ReportLaura Villalobos on 03/25/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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