Gullo Ford of Conroe - The Woodlands

I drive a 2005 Lincoln Towncar. While in Houston for cancer treatment, I had occasion to go to the Lincoln dealership on I45 first for a recall and later as something failed in the engine compartment and my car was flooded with water. After the repair work was done, my car was returned to me with grease all over my tan leather interior. Though after bringing it to the dealership's attention the interior was cleaned, the way I was treated was not what one would think when they had clearly NOT made certain my car was returned to me in the condition it was when I brought it it. My car has always been taken care of at my local dealership in my home town since I bought it in 2006. After 3 years of traveling back and forth, I decided to move to Houston full time. I was not going to go back to the Lincoln dealership so I decided to give Gullo Ford a try as I prefer all work be done at a dealership. They were wonderful. I arrived 30 minutes early and at least 4 people apologized for the wait. It was not their fault. The work was completed promptly. The service writer explained what they have done and what they recommended be done. When I told him I had had work done to include the recommended repairs for 150K miles, he contacted my previous dealership and corrected the recommendations. I came away feeling appreciated and that they were honest about necessary work. I am a widow and as such always worry that people may be tempted to recommend repairs that are not necessary because we may not be that educated about cars. Again, I liked the people I came in contact with and will definitely go back. I feel I may have just found my Texas dealership to take care of my car.