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Hiley Hyundai Burleson


320 N Burleson Blvd, Burleson, TX 76028 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

3 out of 5 starssales Rating
Empty Promises, Lies, and Poor Follow-Up
Written by Cashbuyer60 on 08/18/2017

I made a mistake and trusted this dealership to keep their promises and follow thru with honesty. I purchased a 2014 Equus and I have to say it was a car I searched for and found at this dealership. The car needed two new tires, and a second key (said to be $500 with programming). I made appointments, three of them, and drove over 120 miles round trip to keep the appointments. The tires were changed on service trip one and after several hours I was told that the key could not be made and I'd have to come back. 2nd appointment...another excuse. 3rd appointment...no key and another excuse. Trey McGee told me he's have their "key guy" call me and make it easy for me to obtain the 2nd key. Two weeks later the "key guy" had not called so I was given his number by Trey. I called and found it difficult to reach the "key guy" but finally reached him. He returned my call saying he knew nothing about the dealership and had never held of Trey McGee. While I am happy with my vehicle...given my experience with Trey McGee, I'd suggest anyone buy elsewhere from a dealership that actually does what it says and keeps their word. Honesty pays.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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