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Mercedes-Benz of Beaumont


1865 I-10 S, Beaumont, TX 77701 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (15) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Tears of Joy
Written by Felicia on 08/08/2024
updated 08/16/2024

My service adviser Adrienne St. Romain was so very very awesome. Words can not explain just how hands on she was with me. My situation was no walk in the park and it felt like I was the only person that she was dealing with at the time. My car had some major issues and my car was gone for 4 months . Now don’t think it was just sitting, no parts had to come in and the technicians took time to make sure things were in proper working order. I cried as I drove away the day I finally did pick up my car. It was tears of joy. Let me address my service advisor properly Ms. Adrienne St. Romain is an awesome advisor and an even better person. I said it before and I’ll say it again words can not describe just how grateful I was to have her in my corner. Ms. St. Romain is super awesome. She is the only one I will deal with when it comes to advising me on my vehicle. I trust her so very much. The other team member are great as well. I just had so much one one with Ms. Adrienne St. Romain. Thank you so so much Adrienne, you’re in my prayers forever!!!!!!!!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Mercedes-Benz of Beaumont on 08/16/2024
Dealer Response
Felicia, we're so glad to hear that Adrienne provided such exceptional service and support during your time at Mercedes-Benz of Beaumont. Your kind words mean a lot to us, and we'll be sure to share them with her! Thank you for trusting our team!
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