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Mercedes-Benz of Austin

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Mercedes-Benz of Austin
6757 Airport Blvd, Austin, TX 78752 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
4.33 out of 5 stars (44)
Recommend:
Yes (2) No (1)
Service Rating
4.8 out of 5 stars (287)
Recommend:
Yes (19) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
recall completed
Written by johnisfree on 09/11/2022
had a recall on my e350. the service was great. very professional. I would have liked a loaner car to try out a new model but instead was offered a uber ride while my car was being inspected. I also noticed that my car had some areas cleaned when picking it up, nice touch of service for a recall.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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The Team at MB of Austin on 09/12/2022
Dealer Response
Thank you for choosing us to assist you with your e350's servicing needs! It's great to see that our team accommodated you with a complimentary Uber ride to make up for our shortage of loaner vehicles. We appreciate your support and hope to have the opportunity to work with you again in the future! :) - The Team at Mercedes-Benz of Austin
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