Mercedes-Benz of Austin
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Dealership Service Review
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Car Service
Written byon 05/18/2022
I took my car to service. I know that something was wrong with either on or two of its batteries because the car flashed a picture of a battery. Even pulling on the service driveway was reassuring, for everyone seemed to know my car problem and eager to help. Louise was my service advisor. I relaxed in a comfortable leather chair with a donut and a cup of tea. Louise came to inform me with the results of the diagnosis and the cost of the service. In less than three hours I paid for the service and drove my shiny clean, smooth driving car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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The Team at MB of Austin on 05/19/2022
Dealer Response
Mahassen, we are happy to see that your service visit went super smoothly and that you felt comfortable the whole time! We'll have to let Luis know about your friendly review, he will be so happy. Thanks so much, and please let us know if there is anything we can do to assist in the future! :) - The Team at Mercedes-Benz of Austin
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