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Enterprise Car Sales Austin

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Enterprise Car Sales Austin
4210 S Congress Ave, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
1 out of 5 stars (8)
Recommend:
Yes (0) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Beware bad business
Written by Rita White on 08/31/2023
Bought a 2015 Nissan Rogue and paid $1,300 to get it shipped here. Supposedly once received they have their mechanic check it. NOT. First thing I noticed was missing antenna. No book in glove compartment. Not premium floor mats paid for and pretty sure not Bose speakers. Most important issue is airbags show not working on dash so I have been driving my granddaughter around in a car with no airbags. Obviously their mechanic didn't look at automobile or he is extremely incompetent. So disappointed. Don't buy from Enterprise Used Cars for your own safety
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Rita White on 09/06/2023
I responded to Laura Pettyjohn request on August 31st and again on September 5th. Of course I have not received any other response so they are giving me the run around. Enterprise financed the vehicle so they have my information. I paid the vehicle off in a little less than two years. They sold me a vehicle with defective airbags and do not stand behind their vehicles as shown by their lack of response.
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Rita White on 09/05/2023
Still waiting for help and driving around with defective airbags. Enterprise employee was fired for stealing my floor mats according to Enterprise. They do not have their mechanic check over vehicle once they receive it or either their mechanic is incompetent. If I end up in accident the law firm where I worked for 12 years will go after this company. Check Better Business Bureau before buying. Buyers beware.
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Laura Pettyjohn on 09/05/2023
Dealer Response
Hi Rita, thank you for your review. We'd like to hear more about your experience. At your convenience, please email review@ehi.com with your contact information, the office location, your VIN/ stock number and the details above. Thanks. – Laura
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