Roger Beasley Mazda Central

The experience we had does not deserve even the 1 star, but there is no option to give less than one. I went this dealership to see Mazda CX-9 Touring on 10/18. Looked at one of the available car and then one of the managers came to see me with all sorts of numbers. I already had the price negotiated from another dealership from Dallas. Very frankly, I told the manager to not waste his and my time and gave him my numbers and said if you can match or beat the numbers, call me and will buy the car as long as it works for my wife. The sales person called us in the evening saying - manager agreed to match the price but we need to buy the car today. I said, no way - we will not buy the car without properly test driving and making sure it works for us. Sales person said, that should be fine as long as we give him $500 deposit which will be non-refundable in case we back-out of the deal just because we got a lower price from somewhere else, but will be refundable if we back-out in case car does not work for us. Sales person said, this $500 deposit will lock the price for the car with similar options and trim. I agreed to the deal and gave him the card information. We also agreed for extended test drive in which we asked the Sales Person to provide the car which we could buy with all the options and trim we wanted. Sales person agreed to that and gave us the car we could buy. We asked the sales person multiple times that if we like it, we can buy the same car at the price agreed? He said yes. We brought the car home. The deal was for 2014 Mazda CX-9, Touring with Tech Package and few other options. We drove the car few miles, kept it overnight in our garage. In the morning, I noticed the sticker in the window of the car showing 2015 instead of 2014. Sales person called us in the afternoon to check if we liked the car. I said, Yes, we like the car and will come and buy the same car in the evening. During this discussion, I mentioned to sales person that car sticker is showing 2015 instead of 2014. He said, he is going to check and came back saying - oh by mistake he gave us 2015 car and there is $2500 more on 2015 car as compared to what we agreed. I said, we don't want 2015, but 2014 at the rate agreed upon. He said - he has only one 2014 car available with dark interior which we told him in the starting that it was not our preference. We understood his mistake of giving us 2015 car instead of 2014 and said since we are very specific about the price, we will come and look into other available car with dark interior and if we like it will buy, otherwise move on. He said, he will be out and someone else will work with me when we go to dealership. When we reached dealership, we looked into the other car and kind of decided to buy that. We went inside the dealership and one other sales person brought a new face so called "Finance Director" to meet us. Highly arrogant "Finance Director" started showing us numbers for 2015 CX-9. I said, don't show me these numbers, we already have the numbers and the car preferences we want. We are not going to spend single dime more on top of that for any other car. The Finance Director said - he cannot sell the 2015 car for the price we agreed. I said - I don't want 2015 car and why are you showing me 2015 car. He said, you don't like the other car so we cannot sell you that and cannot sell 2015 at our agreed upon price. I said, well - we not spending any more money and just want to get 2014 car. He said - in that case he won't sell any car to us and pointed us towards the door saying that door is right there please leave. I was with my wife and two small kids at the dealership and this arrogant Finance Director started misbehaving and humiliating me showing door and shouting that he is not going to sell any car to us while walking back and showing us the door that it's right there. A place with person like this at a position like "Finance Director"”, shouting, showing doors to customer, humiliating in front of the dealership and family - you can imagine the quality of product and services it's going to provide. Because of this I also lost the deal with other dealership and completely think this dealership used this tactics just to sell higher priced car than what was agreed upon.