Roger Beasley Mazda Central

I'm not exactly sure when I crossed the "I'm never ever coming back here again" line, maybe... Maybe it was the broken water fountains. Maybe it was the backed up toilet with someone's underwear inside. Or maybe, in the 100 degree heat, they referred my 63 year-old mother the use of a vending machine instead of offering the refrigerated water bottles that they had. Maybe it was test driving a vehicle that was out of gas. Or, maybe it was when they blatantly lied about the 0% financing being a better deal than cashback after I'd already ran the numbers. Maybe it was when, after putting down a $500 payment to place a hold on a vehicle, they still sold it. Or was it lot damage? I'm not sure because I was told both. Maybe it was because I only found out the above when they brought me the vehicle I'd put a hold on, which turned out to be a completely different vehicle and trim. Not sure how VIN numbers and model editions can be confused so easily, but it was extremely disappointing. The Financial Officer was great, professional and efficient. They were also willing to bump the front wheel drive to an all wheel drive as a result of the catastrophe, so kudos for that. The vehicle itself is great, but no, I'm never ever going back there again. I'll drive to the next city (Georgetown?) rather than deal with such incompetence again.