Mercedes-Benz of Austin
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Dealership Service Review
service Rating
Great service
Written byon 03/24/2022
Brought my car in for 30k service and was going to wait at the dealership but Kleber my service advisor informed me that there was a recall on my car and it would take an additional 2 1/2 hours. So he made arrangements for an Uber to take me home and pick me up when the car was ready. All services were completed perfectly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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The Team at MB of Austin on 03/28/2022
Dealer Response
Bcutty, thank you for the praise! Kleber is awesome, and we will be sure to share your positive feedback with him. Let us know the next time we can be of any help, we are always here for you! :) - The Team at Mercedes-Benz of Austin
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