Mercedes-Benz of Austin
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Dealership Service Review
service Rating
G-Wagon
Written byon 01/12/2022
My service advisor was Luis Cuellar. When I dropped off my car, he explained what they were going to do and had a loaner car waiting for me. I was in and out in less than 15 minutes. He texted me through out the day keeping me updated on the status of the work. When I picked up my vehicle, it was washed and waiting for me. Overall excellent experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes