Mercedes-Benz of Austin
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Dealership Service Review
service Rating
Beyond Expectations - Very Personable
Written by 03/25/2021
onFirst time to take my car to this dealership. There was a recall on my airbags and I made an appt to get those replaced. From the moment I arrived - every single person was so attentive. The little details exemplify their customer service! They washed and vacuumed my car, replaced the battery in my key fob without my asking, and even changed my clock (which I hadn't done from daylights savings time). I would definitely recommend this location for any work you need done to your Mercedes. First class service all the way - even for the smallest job. Appreciate them!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes