Mercedes-Benz of Austin
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Dealership Service Review
service Rating
Happy Camper
Written byon 01/14/2021
It’s always the people that make or break an organization’s reputation. Brian Smith is my service advisor and he is always excellent - good communicator, efficient, personable, and thinks if and takes care of other details (like State inspection).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes