Mercedes-Benz of Austin
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Dealership Service Review
service Rating
Outstanding Service Experience - Thank you
Written byon 09/03/2020
I brought in my MB for a service repair as I had to have a tire replaced. Luis was very responsive both in scheduling the appt (and moving it for me) as well as keeping me updated as to the status of the repair. He then sent me a link via text to sign and pay in advance which was great. When I picked up the car it was washed and very clean. I appreciate the extra effort Luis and MB of Austin went to in order for me to have an easy experience. Thank you, Luis and team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes