Mercedes-Benz of Austin

I am grateful for the excellent customer service at Mercedes Benz of Austin. Eddie Aguilar had my loaner ready when I pulled up. He called me to inform me that I needed two front tires and the total cost for everything. I have a reoccuring odor that comes from the AC system after several months. It smells like a wet dog and I need to bring it in routinely to get that cleaned. It always come out nice but seems to keep coming back. That complaint is about the car not the service. They take it in and get it cleaned every time I need it. Eddie called me the following day to let me know the car was ready after all that work and a detail, very quick service. I pulled up and just as soon as I completed payment my car was ready for me outside. It was like lightning! Great Job Mercedes Benz Service Dept.