Mercedes-Benz of Austin
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Dealership Service Review
service Rating
GLE B Service
Written byon 12/14/2019
Five stars for service convenience, service advisor. Dropped one star overall because of high cost of service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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MB of Austin on 12/16/2019
Dealer Response
Gordon, we're so happy to hear that everything went so smoothly! We take pride in only providing our guests with a premium experience from start to finish, including first-class amenities and customer service. We even offer quality OEM parts, designed to keep every Mercedes-Benz running in top condition, as recommended by the manufacturer. Thanks again for being our guest and take care! -The Team at Mercedes-Benz of Austin
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