Mercedes-Benz of Austin
Back to Service Reviews
Dealership Service Review
service Rating
Going over and beyond
Written byon 10/17/2019
I went to see Nolan to just get a routine oil change. When he looked at my previous vehicles records, he noticed that Mercedes of Georgetown actually charged me for my maintenance and he informed me I had prepaid maintenance that Georgetown didn't use. Not only did he get my new oil change handled through my maintenance program but he set up for Georgetown to reimburse me for maintenance that I paid a year ago. That is the kind of excellent customer service that Nolan with Mercedes of Austin will provide for you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes