Mercedes-Benz of Austin
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Dealership Service Review
service Rating
Annual Service Check
Written byon 05/26/2019
updated 06/03/2019
I brought my car in for its annual service check and I am very satisfied with the service I received, especially, by the service representative, Wade Well. Wade went out of his way to ensure that my car received quality service while it was in his care. When a problem was discovered while replacing the spark plugs, Wade made sure it was taken care of without any cost to me. This is kind of service representative you want, one that will go to bat for you, when it is needed. Thanks Wade, for your exceptional customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes