Maxwell Ford Supercenter
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Dealership Service Review
service Rating
Amazing service…
Written byon 05/10/2024
Megan Moore helped me with the promise made by Chris in finance to repair a tire that was bad upon purchase. Although not covered by warranty Chris and Megan made sure the tire replacement was hassle free and best of all FREE. The only problem I had was getting in direct contact with Sergio Gonzales from Used vehicles, he never cared to call about an update on the tire. I constantly had to use Megan as the bridge to contact Sergio. Overall a great experience regardless, but that is why I am not rating a 5 star.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/21/2024
Dealer Response
Glad Megan and Chris were able to get your concerns handled and thanks for your business!
Jim May
Service Director
ReportLaura Driscoll on 05/14/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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