Maxwell Ford Supercenter
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Dealership Service Review
service Rating
LOF, Ranger
Written byon 04/18/2024
As usual the service was outstanding. However, each time I take my Ranger for an LOF, the technician that removes/replaced the oil filter fails time after time to reinstall the plastic fasteners on the left wheel splash guards. It is necessary to remove the fasteners because that is the only access to the filter. It seems to me that someone doesn't care to address this problem with the techs. Wonder how many Rangers are out there with the splash guard loose.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 04/19/2024
Dealer Response
Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at
Eric Sperling
Assistant Service Manager
esperling@maxwellford.com
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