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Maxwell Ford Supercenter

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Maxwell Ford Supercenter
5000 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(411)
Recommend:
Yes (30) No (5)
Service Rating
(1548)
Recommend:
Yes (156) No (14)
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Dealership Service Review

service Rating
Cambio de bateria
Written by Nicolas on 01/12/2024

Siempre me hacen esperar demasiado y nunca me mandan información de lo que le hacen Es la segunda vez que hacen algo asi

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Customer Service on 04/03/2024
Dealer Response
Gracias por sus comentarios sobre la falta de comunicación porque eso no debería haber sucedido. Necesito utilizar su caso como una oportunidad de aprendizaje para que podamos solucionar el problema en el futuro. ¿Podrías contactarme para poder obtener más información? John Sullivan, gerente de servicio jsullivan@maxwellford.com
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