Maxwell Ford Supercenter
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Front AC Blower Motor not working
Written byon 11/26/2023
On a Saturday at like 2:30 pm here in Austin was driving Uber making my travel money and such and my AC kind of was acting up and cutting off. Called my Adviser and Friend Robert Aguilar at Maxwell Ford and told him my situation and what was going on with my car and such. He immediately found a Tech that was free to check it out and he also made sure he had a Blower Motor in the Parts department and told me to come ahead and come in and he would get it changed out and replaced and it has worked like it's supposed to since that Saturday. Took less then 30 minutes in and out due to the timing and such of the day. He did a great job and helped me keep earning money and such for that weekend 😎
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 11/28/2023
Dealer Response
That's fantastic service from Robert at Maxwell Ford! It's wonderful how swiftly he responded to your AC issue while you were driving for Uber, making sure to arrange for a technician and having the necessary part ready for your vehicle. His proactive approach in accommodating your situation and ensuring a quick fix allowed you to continue your work without much interruption. Getting the problem resolved in less than 30 minutes is impressive and must have been a huge relief for you. It's great to hear that your AC has been working perfectly since then. Robert's dedication to helping you keep earning during the weekend is commendable! Thank you for your business!
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