Maxwell Ford Supercenter
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Dealership Service Review
service Rating
Top of the line service
Written byon 10/12/2023
Left my car for an oil change. Had a question about another issue with my car and also asked if my brakes could be checked out. About maybe 1 hour later Megan 2, called to inform me my car will need brakes soon and quoted me a price and also contacted my car warranty people about the issue I had asked about . She gave me an approximate estimate on the cost. Also she noticed my window switches were peeling and ford had put out an extended coverage for replacement at no charge and had that done as well. Love that she was very aware and attentive to my vehicles needs and was proactive on a resolution for me. She went the extra mile on my behalf which means the world to me. Thank you Meagan 2 and Maxwell for your excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 10/13/2023
Dealer Response
It's wonderful to hear about the excellent service you received from Megan at Maxwell Ford. Their attention to detail and proactive approach to addressing your vehicle's needs are truly commendable. Megan's quick response to your inquiries, along with her assistance in quoting brake replacement costs and contacting your car warranty provider, demonstrates her dedication to providing a comprehensive and hassle-free service experience. Furthermore, her awareness of the extended coverage for the window switches and arranging the replacement at no charge showcases the level of care she puts into her work. Your feedback highlights the importance of attentive and proactive service advisors in the automotive industry. Thank you for sharing your experience!
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